Privacy Statement

Melbourne Institute of Vocational Studies(MIVS) is a Registered Training Organisation (RTO) which is committed to protecting the privacy of your personal information. This statement explains how we handle your personal information. This statement only applies to personal information maintained by RTO and does not provide any advice on how data will be maintained or used by Government Agencies that have access to this data. You are advised to contact the relevant government agency for a copy of their privacy policy.

The use of the words ‘we’ and ‘us’ in this document refer to RTO.

The objective of privacy is to ensure that information collected for and by the RTO is within Australian Privacy Principles (2014) (APPs) and the Freedom of Information Act (1982) and protected and utilized only in the light of its primary purpose.



In the course of its business, the RTO Privacy Policy and Procedure will be applicable from the date of the student’s enrolment at the RTO. The collected information will be either in electronic or in hard copy format. Implementation of the policy applies to all RTO staff and Training Representative (where applicable) staff who handle personal student information.


Your Personal Information

In order to provide you with training, employment, and associated services, we may need to collect personal information such as your name, address, work history, qualifications, job seeker identification number, government benefits card, etc.

If you decline to provide your personal information, RTO may not be able to:

· Provide the product or service you requested, or

· Enter into a business relationship with you.


Collection of personal information

Personal information will only be collected in relation to the provision of training services and the operation of the Registered Training Organisation.

Where services are provided on behalf of a Commonwealth and/or State Government Department, we may collect personal information from such government departments and agencies. We may also need to collect relevant personal information from other third parties with or without your direct involvement or consent, such as an employer however this will not include sensitive information.


Use and disclosure

We will use our best efforts to ensure that the information you provide to us remains private and is used only for the purposes of operating the Registered Training Organisation.

It should be noted that data on International students may be shared between the Australian Government and designated authorities and, if relevant, the Tuition Assurance Scheme and the ESOS Assurance Fund Manager for the purposes of:

  • Promoting compliance with the ESOS Act and the National Code
  • Assisting with the regulation of providers;
  • Promoting compliance with the conditions of a particular student visa or visas, or of student visas generally; or
  • Facilitating the monitoring and control of immigration

We will only disclose personal information to a third party where one or more of the following apply:

  • You have given consent (verbal or written)
  • It is authorised or required by law, or necessary for enforcement of law
  • It will protect the rights, property or personal safety of another person
  • The assets and operations of the RTO business are transferred


Access to personal information

You can access the personal information we hold on you, except when government legislation requires or authorises the refusal of access.

To access your personal information, you will need to contact a Student Support Officer in writing and specify the type/s of information you wish to view. You will be required to provide proof of identification in person to view the information.

Document request form is to be filled by the student and an access would be provided to relevant documents after verifying the student ID. The form could be located in the appendix.


Storage & Security

We will take reasonable steps to maintain the privacy and security of personal information. We ensure this by having such security measures as:

  • Storing electronic information on a secure server with restricted access
  • Storing paper-based documents securely on our premises

We will take reasonable steps to destroy or permanently de-identify personal information when it is no longer required for any purpose.


Resolving privacy concerns

If you wish to raise a concern about a privacy matter you should contact a Student Support Officer.